Delete My Account

If you no longer wish to use Vraths Logistics, you can submit an account deletion request using the form below. We will verify your request before processing it.

Request Account Deletion

Please provide your registered account information below. Fields marked with * are required.

Please read before submitting
  • Account deletion may be permanent.
  • Your eligible profile and personal information may be deleted or anonymized.
  • Active bookings or pending transactions may need to be completed or resolved first.
  • Certain payment, accounting, legal, security or transaction records may be retained where required or permitted.
  • Deleted account information may not be recoverable.

How Account Deletion Works

Account deletion requests are reviewed to protect users and prevent unauthorized deletion.

1

Submit Request

Complete and submit the account deletion form with your registered account details.

2

Verification

We may verify your identity or account ownership before processing the request.

3

Processing

Eligible account information will be deleted or anonymized as applicable.

Information That May Be Deleted

Depending on the information associated with your account, deletion may include:

  • Name and profile information.
  • Registered mobile number.
  • Registered email address.
  • Account login information.
  • Saved profile and preference information.
  • Truck or transporter profile information, where applicable.
  • Other eligible personal information associated with your account.

Bookings, Loads and Transactions

Deleting your account does not necessarily mean that all historical records will be immediately removed.

Records related to bookings, loads, payments, invoices, disputes, accounting, fraud prevention, security or legal compliance may need to be retained for an applicable period.

Active Bookings and Pending Transactions

If your account has active bookings, pending loads, outstanding payments, disputes or other ongoing transactions, we may need to complete or resolve those matters before fully processing the deletion request.

Where possible, please complete or cancel applicable bookings and settle outstanding obligations before submitting your deletion request.

Information Retained for Legal or Security Reasons

Certain information may be retained where required or permitted by applicable law or where reasonably necessary for:

  • Legal and regulatory compliance.
  • Accounting and financial record keeping.
  • Fraud prevention and security.
  • Resolution of disputes and claims.
  • Enforcement of agreements and policies.
  • Protection of users, the platform and third parties.
Before requesting deletion

Save any information you may need in the future, including relevant booking, load, payment or account records. Deleted account information may not be recoverable.

Processing Time

We will review account deletion requests within a reasonable period after receiving and verifying the request.

Processing time may depend on account verification, active transactions, pending disputes and applicable legal retention requirements.

Truck Owner or Transporter Account

If you use Vraths Logistics as a truck owner, driver, transporter or logistics service provider, deleting your account may also remove or deactivate your profile and availability information.

Historical records associated with completed bookings or transactions may remain where retention is necessary for legitimate business, legal or accounting purposes.

Request Verification

For security purposes, Vraths Logistics may request additional information to confirm that an account deletion request was submitted by the actual account holder.

A request may be delayed or declined if account ownership cannot reasonably be verified or if deletion conflicts with applicable legal or contractual obligations.

Need Help?

If you are unable to submit the form or need assistance with your account deletion request, please contact Vraths Logistics using the official contact information available on our website.

Account Deletion Support

Please mention that your request is related to account deletion and provide your registered mobile number or email address for verification.

Website: https://vrathslogistics.in/

Privacy Policy

Account deletion requests are also subject to the Vraths Logistics Privacy Policy .

The Privacy Policy explains how personal information is collected, used, shared, protected and retained.

Changes to This Policy

Vraths Logistics may update this account deletion policy when necessary to reflect changes to our services, technology, legal requirements or business processes.

The latest version will be published on this page.

Last Updated: September 2026